The District will issue a letter of acknowledgement to the complainant that contains the following information:

The date the District received the complaint;
How the complainant may provide additional information;
A statement of the ways in which the District may investigate the complaint;
The District's commitment to issue a resolution to the complaint.

The Director of Curriculum, Instruction, and Technology will investigate or designate a building administrator to investigate the complaint. The administrator will:

Carry out an independent onsite investigation of the complaint;
Review all relevant information and make an independent determination as to whether the district has complied with the federal program(s) in question;
Issue a complaint investigation report, entitled Title I: Letter of Findings, to the complainant that addresses each allegation in the complaint and contains a Factual Summation, Conclusions and Corrective Actions (with a specified timeline) where warranted, as well as the reasons for the District’s final decision.

If the district determines that a violation has occurred:

There will be corrective action to return to compliance.

If the district concludes that no violation of law or regulation has occurred:

Attempts will be made to resolve or negotiate the programmatic concern;
A complaint investigation report, entitled Title 1: Letter of Findings, will be issued to the complainant that addresses each allegation in the complaint and contains Factual Summation, Conclusions and Corrective Actions (with a specified timeline) where warranted, as well as the reasons for the District's final decision.

Note: All complaints and responses will be kept on file in the office of the Superintendent.

Pioneer Central Schools