Letter of Complaint-resources
Sample letter of complaint:
Ford Motor Company
3560 Bay Avenue
Detroit MI 33601
March 3, 2016
Dear Customer Service Department,
I recently purchased a 2016 Ford F250 truck at Basil Ford in Cheektowaga New York. I paid $38,000 for a Limited Edition. The purchase date was February 26th 2016
Upon delivery of my truck I noticed that there are no windshield wipers nor a steering wheel. I need to commute to work on a daily basis. Without a steering wheel it will be impossible for me to get to work. Also, I live in a high precipitation area. Commuting without windshield wipers creates an unsafe situation for me.
I would appreciate your immediate attention to this problem. Please send a steering wheel and wipers to the dealership so I can get them installed. I would also like free oil changes for as long as I own this vehicle to make up for this mistake.
I look forward to hearing from you.
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454543 Yay Lane
East Aurora, NY 14052